McDonald's® - New Malden

Many 1–2★ ratings

77/83 High Street, New Malden, KT3 4BT
Burgers · Chicken

Eat Score25.3Our measure, out of 100. How it works
Just Eat rating3.5/5The stars Just Eat shows. × 20 = 70
Expected rating3.3/5A plain average of the same ratings. Just Eat shows the median. Why they differ
Rating gap44.7Points between Just Eat’s 70 and our 25.3. About the gap

How the 858 counted ratings split

49% 4–5★38% 1–2★5★ 40% (343)4★ 9% (76)3★ 13% (115)2★ 9% (73)1★ 29% (251)

Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.

5/5Food hygiene, inspected Mar 2026
858Ratings counted
7,093Total ratings

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives McDonald's® - New Malden in New Malden a rating of 3.5 out of 5, from 858 of its 7,093 ratings (12%); Just Eat says its rating uses the previous 12 months. Of those counted, 49% are in the 4–5 star buckets and 38% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 25.3 out of 100. It ranks 48th of 50 rated takeaways in KT3 and 625th of 656 in Kingston upon Thames (KT).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
858 ratings
51.4%7.7%40.9%
Delivery
858 ratings
52.7%15.9%31.5%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

As shown on Just Eat

Just Eat rating, total reviews and rating distribution for McDonald's® - New Malden at the capture date
Captured (UK time).
Archived screenshot; ratings may have changed. View Just Eat · Enlarge image

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

38% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 25.3 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation