The Old Cathay & The Phoenix Restaurant

Many 1–2★ ratings

2 Hart Road, Essex, CM17 0HL
Chinese · Oriental · Local Legends

Eat Score52.5Our measure, out of 100. How it works
Just Eat rating5/5The stars Just Eat shows. × 20 = 100
Expected rating3.9/5A plain average of the same ratings. Just Eat shows the median. Why they differ
Rating gap47.5Points between Just Eat’s 100 and our 52.5. About the gap

How the 369 counted ratings split

69% 4–5★24% 1–2★5★ 57% (210)4★ 12% (44)3★ 7% (27)2★ 8% (30)1★ 16% (58)

Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.

5/5Food hygiene, inspected Mar 2025
369Ratings counted
6,948Total ratings

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives The Old Cathay & The Phoenix Restaurant in Essex a rating of 5 out of 5, from 369 of its 6,948 ratings (5%); Just Eat says its rating uses the previous 12 months. Of those counted, 69% are in the 4–5 star buckets and 24% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 52.5 out of 100. It ranks 13th of 28 rated takeaways in CM17 and 314th of 664 in Chelmsford (CM).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
369 ratings
71%6.8%22.2%
Delivery
369 ratings
64.5%16.3%19.2%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

As shown on Just Eat

Just Eat rating, total reviews and rating distribution for The Old Cathay & The Phoenix Restaurant at the capture date
Captured (UK time).
Archived screenshot; ratings may have changed. View Just Eat · Enlarge image

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

24% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 52.5 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation