Independent restaurant ratings analysis

Cools Kitchen

21 Portland Road, London, SE25 4UF
Caribbean · Desserts

Many 1–2★ ratings

Eat Score45.5Our measure, out of 100. How it works
Just Eat rating5/5The stars Just Eat shows. × 20 = 100
Rating gap54.5Points between Just Eat’s 100 and our 45.5. About the gap
5/5Food hygiene, inspected Dec 2024
274Ratings counted
698Total ratings
66%In 4–5 star buckets
19%In 1–2 star buckets

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Cools Kitchen in London a rating of 5 out of 5, from 274 of its 698 ratings (39%); Just Eat says its rating uses the previous 12 months. Of those counted, 66% are in the 4–5 star buckets and 19% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 45.5 out of 100. It ranks 33rd of 60 rated takeaways in SE25 and 717th of 1,741 in South East London (SE).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
274 ratings
71.9%5.1%23%
Delivery
274 ratings
65%19.3%15.7%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

19% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 45.5 out of 100. The Eat Score is our own measure, and higher is better: it is the Bayesian-adjusted share of counted ratings in the 4–5 star buckets, minus the full adjusted share in the 1–2 star buckets. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation