Hug A Mug Tearoom & Takeaway
20A Smith Street, Ayr, KA7 1TF
Breakfast · Sandwiches
How the 80 counted ratings split
Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.
Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.
Just Eat gives Hug A Mug Tearoom & Takeaway in Ayr a rating of 5 out of 5, from 80 of its 401 ratings (20%); Just Eat says its rating uses the previous 12 months. Of those counted, 93% are in the 4–5 star buckets and 6% in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 86.2 out of 100. It ranks 1st of 46 rated takeaways in KA7 and 12th of 380 in Kilmarnock (KA).
Ratings snapshot: . These are historical ratings, not a live assessment.
Quality & delivery
| Ratings | Good | Neutral | Poor |
|---|---|---|---|
| Quality 80 ratings | 92.5% | 1.3% | 6.3% |
| Delivery 80 ratings | 91.3% | 3.8% | 5% |
Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.
As shown on Just Eat
Archived screenshot; ratings may have changed. View Just Eat · Enlarge image
What these numbers mean
The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.
6% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.
Its Eat Score is 86.2 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.
