Hench - Luton
Many 1–2★ ratings30 Kimpton Road, Luton, LU2 0SX
Chicken · Burgers
How the 188 counted ratings split
Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.
Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.
Just Eat gives Hench - Luton in Luton a rating of 5 out of 5, from 188 of its 627 ratings (30%); Just Eat says its rating uses the previous 12 months. Of those counted, 71% are in the 4–5 star buckets and 21% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 57.9 out of 100. It ranks 30th of 66 rated takeaways in LU2 and 206th of 507 in Luton (LU).
Ratings snapshot: . These are historical ratings, not a live assessment.
Quality & delivery
| Ratings | Good | Neutral | Poor |
|---|---|---|---|
| Quality 188 ratings | 76.6% | 7.4% | 16% |
| Delivery 188 ratings | 68.6% | 10.6% | 20.7% |
Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.
What these numbers mean
The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.
21% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.
Its Eat Score is 57.9 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.
