Masala Lounge

Many 1–2★ ratings

87-89 York Road Hartlepool, Durham, TS26 8AQ
Indian · Curry

Eat Score63.4Our measure, out of 100. How it works
Just Eat rating5/5The stars Just Eat shows. × 20 = 100
Rating gap36.6Points between Just Eat’s 100 and our 63.4. About the gap

How the 183 counted ratings split

74% 4–5★17% 1–2★5★ 68% (125)4★ 5% (10)3★ 9% (17)2★ 4% (7)1★ 13% (24)

Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.

5/5Food hygiene, inspected Jun 2024
183Ratings counted
796Total ratings

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Masala Lounge in Durham a rating of 5 out of 5, from 183 of its 796 ratings (23%); Just Eat says its rating uses the previous 12 months. Of those counted, 74% are in the 4–5 star buckets and 17% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 63.4 out of 100. It ranks 11th of 33 rated takeaways in TS26 and 256th of 774 in Middlesbrough & Cleveland (TS).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
183 ratings
80.9%4.9%14.2%
Delivery
183 ratings
69.9%12%18%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

As shown on Just Eat

Just Eat rating, total reviews and rating distribution for Masala Lounge at the capture date
Captured (UK time).
Archived screenshot; ratings may have changed. View Just Eat · Enlarge image

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

17% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 63.4 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation