Independent restaurant ratings analysis

Smash & Shake

115 Station road, Ashford, TN23 1EY
Burgers · Milkshakes

Many 1–2★ ratings

Eat Score26Our measure, out of 100. How it works
Just Eat rating4/5The stars Just Eat shows. × 20 = 80
Rating gap54.0Points between Just Eat’s 80 and our 26. About the gap
Awaiting PublicationFood hygiene, inspected Aug 2026
21Ratings counted
21Total ratings
52%In 4–5 star buckets
38%In 1–2 star buckets

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Smash & Shake in Ashford a rating of 4 out of 5, from 21 of its 21 ratings (100%); Just Eat says its rating uses the previous 12 months. Of those counted, 52% are in the 4–5 star buckets and 38% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 26 out of 100. It ranks 59th of 68 rated takeaways in TN23 and 549th of 620 in Tonbridge (TN).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
21 ratings
52.4%9.5%38.1%
Delivery
21 ratings
57.1%14.3%28.6%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

38% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 26 out of 100. The Eat Score is our own measure, and higher is better: it is the Bayesian-adjusted share of counted ratings in the 4–5 star buckets, minus the full adjusted share in the 1–2 star buckets. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation