Independent restaurant ratings analysis

Burger Plug

Unit 2, 11-21 Clayton Road, Hayes, UB3 1AX
Burgers · Desserts · Halal

Often terrible

Eat Score43Our measure, out of 100. How it works
Just Eat rating5/5The stars Just Eat shows. × 20 = 100
Rating gap57.0Points between Just Eat’s 100 and our 43. About the gap
4/5Food hygiene, inspected Nov 2025
42Ratings counted
68Total ratings
67%In 4–5 star buckets
21%In 1–2 star buckets

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Burger Plug in Hayes a rating of 5 out of 5, from 42 of its 68 ratings (62%); Just Eat says its rating uses the previous 12 months. Of those counted, 67% are in the 4–5 star buckets and 21% in the 1–2 star buckets. That makes it “often terrible” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 43 out of 100. It ranks 31st of 77 rated takeaways in UB3 and 271st of 654 in Southall & Uxbridge (UB).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
42 ratings
69%4.8%26.2%
Delivery
42 ratings
71.4%7.1%21.4%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

21% fall in the 1–2 star buckets. Our “Often terrible” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 43 out of 100. The Eat Score is our own measure, and higher is better: it is the Bayesian-adjusted share of counted ratings in the 4–5 star buckets, minus the full adjusted share in the 1–2 star buckets. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation