The New Serena
39-41 Chalmers Street Dunfermline, Fife, Dunfermline, KY12 8AT
Indian · Pizza
Many 1–2★ ratings
How the 539 counted ratings split
Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.
Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.
Just Eat gives The New Serena in Dunfermline a rating of 5 out of 5, from 539 of its 1,074 ratings (50%); Just Eat says its rating uses the previous 12 months. Of those counted, 71% are in the 4–5 star buckets and 20% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 59.5 out of 100. It ranks 22nd of 55 rated takeaways in KY12 and 173rd of 385 in Kirkcaldy (KY).
Ratings snapshot: . These are historical ratings, not a live assessment.
Quality & delivery
| Ratings | Good | Neutral | Poor |
|---|---|---|---|
| Quality 539 ratings | 76.3% | 5.9% | 17.8% |
| Delivery 539 ratings | 70.3% | 12.4% | 17.3% |
Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.
What these numbers mean
The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.
20% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.
Its Eat Score is 59.5 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.
