Pizza Pronto Richmond

Many 1–2★ ratings

53 Market Place, Richmond, DL10 4JJ
Pizza · Kebab

Eat Score30.5Our measure, out of 100. How it works
Just Eat rating4.5/5The stars Just Eat shows. × 20 = 90
Expected rating3.4/5A plain average of the same ratings. Just Eat shows the median. Why they differ
Rating gap59.5Points between Just Eat’s 90 and our 30.5. About the gap

How the 77 counted ratings split

53% 4–5★37% 1–2★5★ 47% (36)4★ 6% (5)3★ 10% (8)2★ 6% (5)1★ 30% (23)

Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.

5/5Food hygiene, inspected Feb 2025
77Ratings counted
189Total ratings

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Pizza Pronto Richmond in Richmond a rating of 4.5 out of 5, from 77 of its 189 ratings (41%); Just Eat says its rating uses the previous 12 months. Of those counted, 53% are in the 4–5 star buckets and 37% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 30.5 out of 100. It ranks 4th of 5 rated takeaways in DL10 and 272nd of 297 in Darlington (DL).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
77 ratings
55.8%11.7%32.5%
Delivery
77 ratings
51.9%14.3%33.8%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

37% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 30.5 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation