Independent restaurant ratings analysis

Chai Spot

249 High St, London, W3 9BY
Café · Brunch

Eat Score15.8Our measure, out of 100. How it works
Just Eat rating1/5The stars Just Eat shows. × 20 = 20
Rating gap4.2Points between Just Eat’s 20 and our 15.8. Under 15 counted ratings. About the gap
1/5Food hygiene, inspected Jun 2025
10Ratings counted
53Total ratings
30%In 4–5 star buckets
70%In 1–2 star buckets

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Chai Spot in London a rating of 1 out of 5, from 10 of its 53 ratings (19%); Just Eat says its rating uses the previous 12 months. Of those counted, 30% are in the 4–5 star buckets and 70% in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 15.8 out of 100. It ranks 104th of 106 rated takeaways in W3 and 1,069th of 1,083 in West London (W).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
10 ratings
30%0%70%
Delivery
10 ratings
30%0%70%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data. Small sample: fewer than 20 ratings.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

70% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 15.8 out of 100. The Eat Score is our own measure, and higher is better: it rewards counted ratings in the 4–5 star bands, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation