Independent restaurant ratings analysis

Zest

16 High Street, Hemel Hempstead, HP1 3AE
Kebab · Chicken

Many 1–2★ ratings

Eat Score45.2Our measure, out of 100. How it works
Just Eat rating5/5The stars Just Eat shows. × 20 = 100
Rating gap54.8Points between Just Eat’s 100 and our 45.2. About the gap
4/5Food hygiene, inspected May 2025
252Ratings counted
573Total ratings
63%In 4–5 star buckets
27%In 1–2 star buckets

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Zest in Hemel Hempstead a rating of 5 out of 5, from 252 of its 573 ratings (44%); Just Eat says its rating uses the previous 12 months. Of those counted, 63% are in the 4–5 star buckets and 27% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 45.2 out of 100. It ranks 68th of 94 rated takeaways in HP1 and 444th of 670 in Hemel Hempstead (HP).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
252 ratings
66.7%7.9%25.4%
Delivery
252 ratings
58.3%16.3%25.4%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

27% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 45.2 out of 100. The Eat Score is our own measure, and higher is better: it rewards counted ratings in the 4–5 star bands, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation