Costa Coffee Basingstoke Malls
The Malls, Unit 5, Castle Square, Basingstoke, RG21 7FH
Coffee · Breakfast
How the 11 counted ratings split
Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.
Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.
Just Eat gives Costa Coffee Basingstoke Malls in Basingstoke a rating of 1.5 out of 5, from 11 of its 63 ratings (17%); Just Eat says its rating uses the previous 12 months. Of those counted, 18% are in the 4–5 star buckets and 55% in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 17.7 out of 100. It ranks 68th of 73 rated takeaways in RG21 and 726th of 743 in Reading (RG).
Ratings snapshot: . These are historical ratings, not a live assessment.
Quality & delivery
| Ratings | Good | Neutral | Poor |
|---|---|---|---|
| Quality 11 ratings | 27.3% | 9.1% | 63.6% |
| Delivery 11 ratings | 27.3% | 18.2% | 54.5% |
Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data. Small sample: fewer than 20 ratings.
What these numbers mean
The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.
55% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.
Its Eat Score is 17.7 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.
