Acton Charcoal Grill

Many 1–2★ ratings

13 Acton High Street, London, W3 6NG
Turkish · Kebab · Halal

Eat Score18.3Our measure, out of 100. How it works
Just Eat rating3.5/5The stars Just Eat shows. × 20 = 70
Rating gap51.7Points between Just Eat’s 70 and our 18.3. About the gap

How the 329 counted ratings split

49% 4–5★46% 1–2★5★ 46% (150)4★ 3% (11)3★ 5% (16)2★ 3% (10)1★ 43% (142)

Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.

3/5Food hygiene, inspected Mar 2025
329Ratings counted
8,959Total ratings

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Acton Charcoal Grill in London a rating of 3.5 out of 5, from 329 of its 8,959 ratings (4%); Just Eat says its rating uses the previous 12 months. Of those counted, 49% are in the 4–5 star buckets and 46% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 18.3 out of 100. It ranks 102nd of 106 rated takeaways in W3 and 1,066th of 1,083 in West London (W).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
329 ratings
50.8%3%46.2%
Delivery
329 ratings
48%8.2%43.8%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

46% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 18.3 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation