Independent restaurant ratings analysis
Santos
158 Hanworth Road, Hounslow, TW3 3TR
Pizza · Burgers · Halal
Often terrible
Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.
Just Eat gives Santos in Hounslow a rating of 3.5 out of 5, from 75 of its 2,493 ratings (3%); Just Eat says its rating uses the previous 12 months. Of those counted, 43% are in the 4–5 star buckets and 36% in the 1–2 star buckets. That makes it “often terrible” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 13.3 out of 100. It ranks 138th of 145 rated takeaways in TW3 and 760th of 790 in Twickenham (TW).
Ratings snapshot: . These are historical ratings, not a live assessment.
Quality & delivery
| Ratings | Good | Neutral | Poor |
|---|---|---|---|
| Quality 75 ratings | 48% | 20% | 32% |
| Delivery 75 ratings | 40% | 26.7% | 33.3% |
Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.
What these numbers mean
The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.
36% fall in the 1–2 star buckets. Our “Often terrible” label means more than 15% fall in those buckets, with at least 20 counted ratings.
Its Eat Score is 13.3 out of 100. The Eat Score is our own measure, and higher is better: it is the Bayesian-adjusted share of counted ratings in the 4–5 star buckets, minus the full adjusted share in the 1–2 star buckets. It is not Just Eat’s rating.
