KFC Heartlands

Many 1–2★ ratings

Heartlands Business Park, M8 Junction 4a, Bathgate, EH47 0SF
Chicken · Burgers

Eat Score22.1Our measure, out of 100. How it works
Just Eat rating3.5/5The stars Just Eat shows. × 20 = 70
Rating gap47.9Points between Just Eat’s 70 and our 22.1. About the gap

How the 618 counted ratings split

44% 4–5★40% 1–2★5★ 36% (225)4★ 8% (52)3★ 16% (97)2★ 10% (61)1★ 30% (183)

Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.

618Ratings counted
3,002Total ratings

Just Eat gives KFC Heartlands in Bathgate a rating of 3.5 out of 5, from 618 of its 3,002 ratings (21%); Just Eat says its rating uses the previous 12 months. Of those counted, 44% are in the 4–5 star buckets and 40% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 22.1 out of 100. It ranks 19th of 21 rated takeaways in EH47 and 1,019th of 1,101 in Edinburgh (EH).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
618 ratings
48.2%8.7%43%
Delivery
618 ratings
48.1%20.4%31.6%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

40% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 22.1 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation