McDonald's® - Thornton Heath

Many 1–2★ ratings

935-943 London Road, Thornton Heath, CR7 6XJ
Burgers · Chicken

Eat Score14.6Our measure, out of 100. How it works
Just Eat rating3/5The stars Just Eat shows. × 20 = 60
Expected rating3.0/5A plain average of the same ratings. Just Eat shows the median. Why they differ
Rating gap45.4Points between Just Eat’s 60 and our 14.6. About the gap

How the 2,445 counted ratings split

41% 4–5★47% 1–2★5★ 32% (791)4★ 9% (218)3★ 11% (281)2★ 9% (215)1★ 38% (940)

Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.

5/5Food hygiene, inspected Dec 2025
2,445Ratings counted
22,570Total ratings

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives McDonald's® - Thornton Heath in Thornton Heath a rating of 3 out of 5, from 2,445 of its 22,570 ratings (11%); Just Eat says its rating uses the previous 12 months. Of those counted, 41% are in the 4–5 star buckets and 47% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 14.6 out of 100. It ranks 75th of 75 rated takeaways in CR7 and 608th of 621 in Croydon (CR).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
2,445 ratings
42.5%8%49.5%
Delivery
2,445 ratings
43.4%15.8%40.8%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

As shown on Just Eat

Just Eat rating, total reviews and rating distribution for McDonald's® - Thornton Heath at the capture date
Captured (UK time).
Archived screenshot; ratings may have changed. View Just Eat · Enlarge image

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

47% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 14.6 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation