Costa - Next Hanley
NEXT, Unit B, Festival Retail Park, Hanley, Stoke-On-Trent, ST1 5SJ
Coffee · Breakfast
How the 9 counted ratings split
Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.
Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.
Just Eat gives Costa - Next Hanley in Stoke-On-Trent a rating of 1 out of 5, from 9 of its 15 ratings (60%); Just Eat says its rating uses the previous 12 months. Of those counted, 33% are in the 4–5 star buckets and 56% in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 22.8 out of 100. It ranks 91st of 101 rated takeaways in ST1 and 685th of 728 in Stoke-on-Trent (ST).
Ratings snapshot: . These are historical ratings, not a live assessment.
Quality & delivery
| Ratings | Good | Neutral | Poor |
|---|---|---|---|
| Quality 9 ratings | 22.2% | 11.1% | 66.7% |
| Delivery 9 ratings | 44.4% | 0% | 55.6% |
Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data. Small sample: fewer than 20 ratings.
What these numbers mean
The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.
56% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.
Its Eat Score is 22.8 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.
