Chicken.com (City Road)

Many 1–2★ ratings

98 City Road, Cardiff, CF24 3DQ
Chicken · Burgers · Halal

Eat Score29.3Our measure, out of 100. How it works
Just Eat rating3.5/5The stars Just Eat shows. × 20 = 70
Rating gap40.7Points between Just Eat’s 70 and our 29.3. About the gap

How the 37 counted ratings split

49% 4–5★38% 1–2★5★ 41% (15)4★ 8% (3)3★ 14% (5)2★ 11% (4)1★ 27% (10)

Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.

4/5Food hygiene, inspected Jul 2026
37Ratings counted
2,006Total ratings

Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.

Just Eat gives Chicken.com (City Road) in Cardiff a rating of 3.5 out of 5, from 37 of its 2,006 ratings (2%); Just Eat says its rating uses the previous 12 months. Of those counted, 49% are in the 4–5 star buckets and 38% in the 1–2 star buckets. That is “many 1–2 star ratings” by yeet.food’s definition: more than 15% of counted ratings in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 29.3 out of 100. It ranks 135th of 154 rated takeaways in CF24 and 992nd of 1,091 in Cardiff (CF).

Ratings snapshot: . These are historical ratings, not a live assessment.

Quality & delivery

RatingsGoodNeutralPoor
Quality
37 ratings
51.4%10.8%37.8%
Delivery
37 ratings
51.4%18.9%29.7%

Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.

What these numbers mean

The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.

38% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.

Its Eat Score is 29.3 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.

How the Eat Score works · Just Eat’s ratings explanation