Shanghai Palace
45 Chatham Road, Hartlepool, TS24 8QQ
Chinese · Cantonese
How the 107 counted ratings split
Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.
Just Eat gives Shanghai Palace in Hartlepool a rating of 5 out of 5, from 107 of its 301 ratings (36%); Just Eat says its rating uses the previous 12 months. Of those counted, 93% are in the 4–5 star buckets and 4% in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 87.9 out of 100. It ranks 2nd of 57 rated takeaways in TS24 and 14th of 774 in Middlesbrough & Cleveland (TS).
Ratings snapshot: . These are historical ratings, not a live assessment.
Quality & delivery
| Ratings | Good | Neutral | Poor |
|---|---|---|---|
| Quality 107 ratings | 96.3% | 0% | 3.7% |
| Delivery 107 ratings | 81.3% | 15% | 3.7% |
Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.
What these numbers mean
The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.
4% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.
Its Eat Score is 87.9 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards a fixed UK reference. It is not Just Eat’s rating.
