Captain Hooks
17 St Johns Road, Isleworth, TW7 6NB
Kebab · Fish & Chips
How the 71 counted ratings split
Just Eat’s five rating buckets, with the number of ratings in each. Half-star ratings fall into a bucket.
Food hygiene rating from the Food Standards Agency or Food Standards Scotland, as shown on Just Eat.
Just Eat gives Captain Hooks in Isleworth a rating of 5 out of 5, from 71 of its 1,129 ratings (6%); Just Eat says its rating uses the previous 12 months. Of those counted, 97% are in the 4–5 star buckets and 0% in the 1–2 star buckets. Its Eat Score, yeet.food's independent measure, is 94.5 out of 100. It ranks 1st of 30 rated takeaways in TW7 and 4th of 728 in Twickenham (TW).
Ratings snapshot: . These are historical ratings, not a live assessment.
Quality & delivery
| Ratings | Good | Neutral | Poor |
|---|---|---|---|
| Quality 71 ratings | 98.6% | 0% | 1.4% |
| Delivery 71 ratings | 94.4% | 5.6% | 0% |
Good means 4–5 stars for quality, or “Amazing” delivery. Component labels inferred from Just Eat’s data.
As shown on Just Eat
Archived screenshot; ratings may have changed. View Just Eat · Enlarge image
What these numbers mean
The counted sample is the sum of Just Eat’s five rating buckets. Its published explanation describes a median score from the previous 12 months. The broader total includes ratings outside this sample; these aggregates do not tell us why each rating was excluded. Buckets group half-star ratings, so the 4–5 bucket percentage is not an exact count of individual four- and five-star reviews.
0% fall in the 1–2 star buckets. Our “Many 1–2★ ratings” label means more than 15% fall in those buckets, with at least 20 counted ratings.
Its Eat Score is 94.5 out of 100. The Eat Score is our own measure, and higher is better: it gives counted ratings in band 4 90% credit and band 5 full credit, with a growing penalty as negative feedback becomes more common. The 1-star band carries slightly more weight than the 2-star band, and small samples are adjusted towards the typical UK takeaway's mix of ratings. It is not Just Eat’s rating.
